Managed IT Services

Pharmacy-grade IT, monitored 24/7.

Predictable monthly support that keeps dispensing online, staff productive and patient data secure — built specifically around how Australian pharmacies operate.

Our services

Nine managed services covering every pharmacy IT need.

Click any service below for full details, deliverables and pricing context.

Helpdesk Support

Local Perth-based pharmacy helpdesk with average <15 minute response on critical tickets.

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Network Management

Secure, segmented pharmacy networks with always-on monitoring and SD-WAN options.

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Server Management

On-premise and virtual server administration, patching, hardening and lifecycle.

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Cloud Services

Microsoft Azure architecture, migration and ongoing optimisation for pharmacy workloads.

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Microsoft 365 Management

Exchange, Teams, SharePoint and Intune configured against Essential Eight baselines.

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Backup & Disaster Recovery

Immutable, tested backups with documented RTO/RPO for dispensing and clinical systems.

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Business Continuity Planning

Pharmacy-specific BCP playbooks rehearsed annually with your team.

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Infrastructure Monitoring

Live monitoring of POS, dispensing servers, network and cloud — alerts before patients notice.

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Vendor Coordination

We deal with Minfos, telco and internet providers — you stop chasing.

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Outcomes

What you get when WAPIT is in your pharmacy.

Predictable fixed-fee monthly investment with no surprise project bills.
Average uptime above 99.98% across our pharmacy fleet.
Reduced reliance on owners and managers to handle IT issues.
Documented systems, passwords and licences in one secure portal.
Quarterly Technology Business Reviews aligned to your strategy.

Free Pharmacy Security Assessment

Talk to a pharmacy specialist

Book a complimentary 30-minute security & compliance assessment with a Western Australian pharmacy technology specialist.