A business continuity plan is only valuable if your team can execute it under pressure. We write pharmacy-specific BCPs in plain English, then rehearse them with your staff annually.
Scenarios covered: ransomware, dispensing server failure, NBN outage, fire, flood, key staff illness, supplier failure and cyber insurance claim workflow.
Built for Australian pharmacy operations.
Pharmacy-specific scenarios
BCP runbooks written for dispensing-down, POS-down, S8 register loss and ransomware events.
Plain-English playbooks
Step-by-step actions any pharmacist or store manager can follow without IT background.
Annual tabletop exercises
Live rehearsal with your team, finding the gaps before a real incident does.
Communication trees
Pre-agreed scripts for staff, patients, doctors, AHPRA and cyber insurer.
Manual dispensing fallback
Documented manual workflow so prescriptions keep moving during a full IT outage.
Insurance alignment
BCP structured to match your cyber and business interruption policy requirements.
What you receive.
- Business Impact Analysis document
- BCP and IT Disaster Recovery Plan in printable format
- Communication templates and contact tree
- Annual tabletop exercise report
Results pharmacy owners see.
- Confident staff response to incidents
- Faster, cleaner cyber insurance claims
- Reduced revenue loss per outage hour
- Audit and accreditation evidence ready
Frequently asked questions
How long does it take to build a BCP?
A standard community pharmacy BCP takes 3-4 weeks: interviews, drafting, review and tabletop. Multi-site groups take 6-8 weeks.
Do you handle the tabletop exercise?
Yes. We facilitate, inject scenarios, capture gaps and produce the post-exercise report you can show to auditors and insurers.