Pharmacy groups rarely standardise on one dispensing platform. Acquisitions, banner-group rules and pharmacist preference all create a fleet of Minfos, Fred, LOTS, Z and hybrid sites.
WAPIT supports them all. We hold knowledge bases, escalation contacts and tested runbooks for each platform so any store, on any system, gets the same fast pharmacy-specialist response.
Built for Australian pharmacy.
Multi-platform helpdesk
One ticket queue, engineers trained on every major platform.
Upgrade & patch coordination
Quarterly upgrades planned and tested per platform.
Cross-platform migration
Documented projects to consolidate onto a single dispensing platform.
POS & PBS integration
Tyro, Smartpay, Linkly, PBS Online and ePrescribing kept healthy across the fleet.
Measurable results for your pharmacy.
- Consistent SLA across mixed dispensing platforms
- Lower risk during M&A and store conversions
- Single point of accountability across vendors
Frequently asked questions
Can you keep us on multiple platforms long-term?
Yes — many groups operate two platforms permanently. We won't push consolidation unless it materially helps you.
Do you have direct contacts at the vendors?
Yes — partner / authorised-contact relationships with the major Australian dispensing vendors.